ABOUT CORPORATE HOURS
A dedicated staffing partner built around the practical needs of US businesses.
Corporate Hours provides dedicated professionals working from a Lahore office. Our focus is customer support, sales support, administration, back-office operations and healthcare administration.
The model is straightforward: assigned staff work within the responsibilities, systems and hours agreed with your business. Additional specialist roles are explored on demand.
Our purpose and values →Our business process outsourcing (BPO) services focus on dedicated people working within your processes. Start with the five launch service areas, read how staffing and onboarding work, or use the staffing brief guide to define your requirements.
The model behind the service
Our initial focus is US businesses that need a dedicated person for recurring support work. This may be an owner managing an overloaded inbox, a sales team needing more consistent follow-up, or an operations team with a defined processing queue. Corporate Hours provides office-based staffing from Lahore, Pakistan, with English communication and working hours agreed around the client’s requirements.
A dedicated staff member works within a role scoped for your business. They need the same things any person joining a workflow needs: clear instructions, approved access, examples of good work and someone who can answer questions. The assignment is built around those requirements. It is especially useful when familiarity with your records, customers or internal procedures matters from one working day to the next.
Your business remains the source of product knowledge, commercial policies and approval decisions. You identify the systems staff can use, the tasks they can perform and the situations they should escalate. The staffing arrangement, reporting expectations and commercial responsibilities are confirmed separately in writing. This avoids treating a website description as a complete specification for a role.
The launch service areas are customer support, sales support, administration, back-office operations and healthcare administration. Specialist requirements are considered individually. We first discuss the skills, systems and qualifications a role requires before confirming whether we can support it.
Start with a coherent set of tasks rather than every unfinished job in the business. A person handling scheduling and inbox administration may fit one workflow; combining that with technical support and specialist bookkeeping may require a different plan. Our staffing brief guide helps you define the work before discussing candidates, coverage and pricing.
LET’S DEFINE THE ROLE
Tell us what needs doing, which tools you use and the hours you need covered. We’ll start with those details.
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